Blog

  • The CSI Guide to Medical Flight Services

    March 29, 2017

    Tarmac Stretcher3Did you know Americans are far more likely than ever before to be transported by aircraft for a serious medical condition? According to the Association of Air Medical Services, around 550,000 patients a year are flown in fixed wing and rotor wing aircraft. CSI has been chartering and flying medical transport missions since 2009. We have coordinated more than 400 medical flight operations in that time. Many people simply do not know how the medical transport process works from beginning to end; below is our guide to medical flight services.

    Ground Logistics & Pre-Planning
    The entire process begins with a phone call from a hospital requiring air transportation services. Often times, a sending facility is a hospital in a small or rural area requiring patient transportation to the next higher level of care. A receiving facility is typically a larger, more specialized hospital located in a major city. The first step to the process requires gathering essential information such as who, what, when and where the patient is being transported. After collecting the initial information, the next step is to immediately identify an aircraft and flight crew. We also coordinate with hospital staff, set up the flight logistics, and identify the appropriate ground ambulance services to support the mission. We understand the timelines are critical, and can have an aircraft off the ground and en route within 20-30 minutes, depending on the distance to the final destination and weather conditions.

    Equipment and CrewInterior2
    Each aircraft is equipped with ventilators, heart monitors, pumps, oxygen and suction equipment, and a complete medication supply – similar to an Intensive Care Unit at a hospital. The equipment is operated by certified paramedics and registered flight nurses with a minimum of three years of critical care experience. In addition to certified personnel, we have a third-party accreditation from the National Accreditation Alliance of Medical Transport Applications.

    In the Air
    Our job in the air is to safely transport patients to where they need to go without incident. Many times, that includes rapidly assessing and intervening to improve patient outcomes, which ideally may reduce the overall hospital stay. It is also crucial that we maintain communication with both the sending and receiving hospitals and patient’s family.

    After the Flight
    Once the flight is over, we immediately notify the hospitals and family of the patient’s arrival. Upon arrival at the receiving facility the flight nurse gives a detailed patient report to the receiving charge nurse and the patient is turned over to their care.

    We’re Here for You
    With CSI Medical Flight Services, one call is all it takes for us to jump into action, ready to provide the highest level of safety and care for every person involved. Whether you’re a patient, family member or hospital staff, we are dedicated to delivering safe and quality medical transportation for every single flight.

     

  • A Private Charter Flight to Super Bowl LI

    January 31, 2017

    50860_4Super Bowl LI is less than a week away, and with the big game taking place in Houston this year, the journey is just as important as the destination. Trust us when we say that there is no better way to get to the Super Bowl than flying on your own aircraft – it’s like a luxury tailgate in the sky.

    Thinking about flying charter? You’re not alone.
    The hustle and bustle of the big game can make it easy to forget the Super Bowl is one of the largest private jet events of the year. Last year, CNBC reported that more than 1,000 private aircrafts were chartered for Super Bowl 50.  With the air charter industry continuing to grow, there’s no doubt the number will be even higher for this year’s game! Don’t get stuck on an expensive commercial flight crowded with people; make this year the year that you arrive in style.

    The VIP treatment
    No matter the results of the game, you’re guaranteed to be a winner if you charter with CSI. Move your tailgate from the stadium parking lot to the sky and experience the luxury of your own aircraft with your friends.  Don’t worry about being stuck at baggage claim with thousands of other fans – head straight from the plane into the car and be on your way.

    Come and go as you please
    Flying charter gives you the flexibility to arrive in Houston when and where it’s best for you. Don’t be restricted by the schedule of commercial flights that land in the busiest airports!  CSI will fly to any of these airports in Houston:

    George Bush Intercontinental Airport (IAH) – the largest airport in Houston, 28 miles from NRG Stadium.

    William P. Hobby Airport (HOU) – a smaller international airport, only 11 miles from NRG Stadium.

    West Houston Airport (IWS) – 27 miles from NRG Stadium, this is a great alternative to the large international airports.

    Ellington Airport (EFD) – A no-nonsense airport located 19 miles from NRG Stadium.

    CSI is ready to make sure your trip to the Super Bowl the best ever.  Make this a game to remember before you even land in Houston – fly charter to Super Bowl LI!

  • Why choose CSI for air charter?

    January 16, 2017

     

    CSI is located on the Sunport in Albuquerque, New MexicoAs the new year is upon us, it is only natural that we begin to reflect on ourselves, our business, and our roots. CSI Aviation was born after our CEO, Allen Weh, discovered a unique niche in the aviation industry – solving complex aviation requirements for air charter services, aviation logistics, and program management. Since then, we’ve grown to become a leader in aviation services with a global network and solid reputation. Ready to take you where you need to go on at a moment’s notice, we live and breathe air charter at CSI. Here are just a few reasons why you should choose air charter:

    Flexibility
    When you know exactly where and when you want to travel chartering an aircraft is the best option. Preferred departure and arrival times make organizing your flight that much easier. Chartered aircraft has access to a range of airports, including small regional airports not accessible to commercial airlines. The flexibility isn’t limited to just times and location, we have access, to a variety of aircraft options.  CSI can accommodate groups of any size – no matter how large or small. We can get you to where you need to go!

    Convenience
    With air charter, gone are the days of long lines and crowded airports. Keep your shoes on and avoid the hectic scene that is airport security. When chartering an aircraft, there is no reason to arrive two hours ahead of schedule to wait for your plane to arrive – simply show up, get on your plane and go! Chartering eliminates many hassles of commercial air travel.

    IMG_3991Comfort
    Chartering an aircraft offers a higher level of comfort not typically experienced on commercial flights. Get up and stretch your legs whenever you please or lay as far back as you want in your seat – your comfort is of the utmost importance. Your bags go from your hand directly onto the plane, meaning there’s no need to worry about lost luggage!

    Safety
    When it comes to passenger and aircraft safety, the Federal Aviation Administration (FAA) has the same strict regulations for the air charter industry as it does for commercial airlines. Additional safety comes from the unique opportunity of knowing every single person on the plane.  Your aircraft is for your exclusive use, the only people flying with you are those you invite!

    When traveling we know time is valuable, comfort is key, and safety is important. Consider air charter in 2017 – CSI is waiting for your call!

  • Our 5 Favorite Moments of 2016

    December 21, 2016

    CSI Aviation is happy to wrap up 2016 with many memories to look back on. With such a productive year at CSI Aviation and Seeker Aircraft, we are reflecting on our top 5 moments!

    114053_Aug16rev_fixed ICED.pdf, page 1-44 @ HotFolder1. Our King Air magazine cover
    At CSI, we’re big fans (and loyal subscribers) of King Air magazine. That’s why we were delighted when they reached out to us for their August 2016 cover story.

    King Air magazine is a popular monthly magazine for owners and operators of King Airs. The King Air is a special type of aircraft and a valuable asset to CSI because of its ability to handle the high altitude and temperature of the New Mexico skies. It is ideal for medical flights and business charters – an all-around versatile and reliable aircraft!

    Working with King Air magazine was a true pleasure – we couldn’t be more happy with the end product and our beautiful King Air B300 aircraft on the cover!

     

    Medical flight personnel assist a patient on CSI Aviation's Beachcraft 300 plane at the Albuquerque International Sunport, where the aviation company is headquartered. Photo: Courtesy of CSI Aviation krobinson-avila@abqjournal.com Thu Jul 14 15:55:23 -0600 2016 1468533311 FILENAME: 215268.jpg2. Launching our own medical flight services
    In July, CSI Aviation was pleased to announce our full certification by the New Mexico Department of Health to fly critical and specialty care medical flight missions.  CSI has previously contracted with various air ambulance operators for years – with this full certification, we are able to provide a more flexible and responsive service with our own team and fleet of aircraft.

    Since 2009, we have flown over 400 medical flight operations (air ambulance missions).

     

    3. Being ranked as one of the top aviation companies in New Mexico
    We were honored to be ranked among the top New Mexico aerospace and aviation companies by Albuquerque Business First this past October.

    Founder Allen Weh, former Marine Corps Reserve Officer, has built a team that combines commercial experience and military experience, made-up of both veterans and current military personnel. In fact, 40 percent of our 40 employees are veterans representing each branch of the military.

    We are proud to be recognized amongst such esteemed company here in New Mexico.

    To view the full list from Albuquerque Business First, click here.

     

    4. Forming a partnership with New Mexico Health Connections
    This year we launched  CSI Medical Flight Services, and in an effort to ensure that as many people as possible receive prompt, quality care in emergency situations, we partnered with some great companies.

    CSI Aviation began a partnership with New Mexico Health Connections (NMHC) in September 2016 to provide medical flight services to patients insured through NMHC. Due to New Mexico’s rural make-up and mountainous terrain, it is very exciting that we are able to offer our services to patients in need of medical flights throughout the southwest – 24 hours a day, 7 days a week.

     

    australian-pilot5. Expanding Seeker Aircraft
    2016 has also been a great and productive year for our subsidiary company, Seeker Aircraft, Inc. This year, Seeker Aircraft began a partnership with Erickson, Inc of Portland, Oregon, for their North American manufacturing operation. Previously, the Seeker – a light, fixed-wing aircraft offering surveillance and reconnasissance capabilities – was only manufactured in Australia.

    Early this year, Propel Aviation Sales & Services, LLC (PASS) in Miami, Florida became an authorized Seeker dealer – opening up sales opportunities in Florida, the Caribbean Basin and Africa. Now that PASS is an authorized Seeker dealer we expect to see an expansion of sales in North America as well as internationally.

    seeker-aopa

     

    The Seeker received a lot of great press this year too. Our favorite features in 2016 are the cover story of the August 2016 issue of Pilot Australia and AOPA’s Seeker flight report, “Seeker and ye shall find.”

     

    What a great year! From the King Air magazine cover to expanding our medical flight services operations, AND being recognized amongst the top aviation companies in the state, we are so thankful for all of our supporters and our hard working staff. CSI Aviation is very proud to call New Mexico our home. We look forward to new opportunities in 2017 –  so please stay tuned!

  • CSI President and COO Wins 2016 Distinguished Alumni Award from St. Olaf College

    November 15, 2016

    William “Rock” Collins, CSI Aviation President and COO, has been awarded the 2016 Distinguished Alumni Award from his alma mater, St. Olaf College.

    Currently a Major General in the Marine Corps Reserve, Collins graduated from the Northfield, Minnesota-based college in 1984 with a Bachelor of Arts degree in sociology and religion. Collins went on to pursue a successful career in military and commercial aviation, having retired from United Airlines as a pilot and Captain in 2013.

    He is also a highly decorated combat veteran, having served in the Persian Gulf War and in campaigns in Iraq and Afghanistan.

    Collins has been passionate about aviation since childhood. At age 4, he decided he wanted to be a fighter pilot. His love of flight has never left him, and he is invigorated by the challenges of the job.

    “I appreciate all the things that aviation does for us,” said Collins. From food and cargo to humanitarian aid, “there is so much good that is brought from the ability to deliver things quickly.”

    In addition to his duties at CSI Aviation Collins serves as assistant to the Commander of the North American Aerospace Defense Command (NORAD) in Colorado Springs. In the event of an attack on North America, he would advise the Commander or Secretary of Defense or even the President.

    “It’s an incredible responsibility,” he says. “I take it very, very seriously.”

    Collins’ greatest source of pride is his family. He has two children, one of whom is now a junior at St. Olaf. He visits frequently, noting that not much has changed and that the St. Olaf community has held true to its core values. It was there that Collins learned the importance of building quality relationships and their importance to success in all aspects of life.

    “The best piece of advice I’ve ever received is to treat everyone with respect, regardless of who they are,” Collins says.

    “Relationships are important, and if you establish the right ones, things can get done if you work together. It all starts out with respect.”

    Collins is honored to have received this year’s Distinguished Alumni Award from his alma mater, which he credits with instilling in him a lifelong curiosity about the world and its people, and in providing him with a strong community that has lasted him his whole life.

    To view the video of the award, visit https://www.stolaf.edu/multimedia/play/?p=382.

  • CSI Aviation: Prepared for Emergency Missions in the Middle East

    February 3, 2015

    From war-stricken, oil producing countries in the Middle East, to hurricane-prone islands of the Caribbean, the global air transport and logistics firm, CSI Aviation, is always positioned and prepared for the worst.

    “Evacuation and emergency preparedness is the name of the game for several of our clients who do business in unsafe areas of the world,” said Marc Ramthun, Director of Sales for CSI Aviation.  “They need to know that they can move staff, equipment, or their entire operation, out of harm’s way if needed, and that’s where we come in.”

    An expert team of logistics professionals – military trained

    A recent threat in Iraq, where sixty oil workers needed to be quickly evacuated as ISIS forces pushed in, put CSI Aviation’s emergency response team to the test.

    According to Ramthun, the thirty-five year-old company is no stranger to emergency situations, having flown its first emergency response mission in 1990.  He says the company has been providing air transport for emergencies ever since.

    “It’s not just the twenty-five years of emergency response experience the company has that makes the difference,” said Ramthun, “But our individual team members’ unsurpassed, real-world training in military logistics and planning.  Nearly 40% of the people working at CSI are veterans and they come from all five branches of service.  That’s a lot of international logistical expertise under one roof.”

    From CEO and U.S. Marine Corps Colonel (Ret.) Allen Weh and COO and Major General of the Marine Corps Reserve, Rock Collins, to former Army National Guard Flight Operations Specialist and current Director of Sales Marc Ramthun, CSI Aviation puts its team members’ military training and background to work for all of its clients.

    Big Challenges in Iraq

    Currently under contract with one of the world’s largest, international oil and gas companies, the CSI team knows first-hand what it takes to get people and equipment out of the Middle East, where terrorists and military combatants are further destabilizing the area.

    In late 2014, CSI Aviation was notified by its client of a possible air evacuation mission in Erbil, a mid-sized town in northern Iraq.  Erbil is home to a large oil operation and when ISIS fighters pushed to within 20 kilometers of town, commercial air service to the local airport was halted and the client had to arrange for the possible evacuation of 60 employees.

    CSI Aviation received a phone call from the company’s London headquarters, notifying the team of the deteriorating security situation in Ebril and the possible need to evacuate.  A local air transport company out of Dubai had already been secured to do the evacuation but at the last moment refused to fly citing a “shut down” in air space.

    “We’re used to working in this part of the world and have good contacts there.  We know how to make sure information is accurate,” said Ramthun.  “We double-checked and found out that it was, in fact, still possible to fly into Erbil so we drew up a backup plan for air evacuation without the Dubai transport company.”

    Even though CSI was working to get a plan in place, circumstances on the ground had not yet warranted a final security call to remove the workers.

    Juggling end destinations, amounts of gear and equipment, possibilities for ground transport, official travel documents like passports and visas, and more, made the planning a challenge.

    Originally, the client wanted all of the employees and their gear flown directly to London but as circumstances changed, it was decided that the best thing to do was to get the workers on the ground in any safe city, as soon as possible.  Turkey and Jordan were considered the best options.

    “Our biggest problem was getting the call on a Thursday because Friday is the first day of the weekend in Iraq,” said Ramthun.  “That timing made it even tougher to secure a carrier.”

    To make matters worse, not only did a carrier have to be identified as willing and able, but a cash payment had to be arranged.

    “Our team secured an MD80 for a possible Sunday morning flight, but we were still looking for something sooner if we could find it,” he said.

    Another option that was being explored involved the sharing of aircraft with other companies who had workers in the area and who were also evacuating.

    “It’s amazing how many things need to be considered and how quickly the situation on the ground can change,” said Ramthun.  “That’s why we always work with our clients to have as much pre-planning done as possible so that when the time comes, all we have to do is execute the removal.  If we don’t have the option of pre-planning everything, as was the case in Erbil, then we have to rely on our local knowledge and our team’s expertise in transport logistics in order to get the job done.”

    In the end, the last and best option for air evacuation involved scrambling six, small executive jets to fly in and pick up the workers.

    “The small jets were ready to go, but the workers ended up moving by bus across the border to Turkey instead,” said Ramthun.  “Our team at CSI did an exceptional job of finding options when there seemed to be done and like everyone who worked on the evacuation, we breathed a huge sigh of relief when the workers arrived in Istanbul.”

Page: 1 2